Optimizing Chatbot Usage: Suggestions for Improvement and Structured Packages
Ryan Inyider
Hello, I want to congratulate you on the successful implementation of the chatbot embed feature. It’s a remarkable achievement!
That said, I believe there are a few areas for improvement. One important point is addressing the OpenAI API consultation quota limitations, as they may restrict usage. It would also be beneficial to refine the chatbot to ensure that conversations remain strictly focused on the website’s training subjects. Without these restrictions, there’s a risk of financial loss as users might exploit the tokens for unrelated topics, gaining free benefits at our expense.
To avoid this, you could implement structured package restrictions such as:
X chatbots per account/website
X message credits per month
X characters per chatbot
Limit to X training links
X conversations per month
Embed on X websites
Additionally, managing the number of questions per conversation and controlling the total number of conversations based on the subscription plan would help streamline usage.
Thank you for considering these suggestions.
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kabir ahmed
Thank you so much for your kind words and valuable suggestions. We're glad to hear that you recognize the success of the chatbot embed feature. Rest assured, all the points you've raised are under consideration, and we truly appreciate your feedback.
We are actively working on refining our subscription plan to include structured restrictions, similar to what you've outlined, ensuring that the system operates efficiently. As this is an initial release, we fully agree that there is room for improvements and fixes, and we are committed to continuous enhancement.
Thank you for staying with us and for your continued support. We look forward to delivering even better results in the near future.